This Privacy Policy explains how SELECTREACH DYNAMICS SRL (“SelectReach Dynamics”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website, contact us, request our services, or interact with us.
We are committed to protecting your privacy and handling personal data in a lawful, fair, and transparent manner.
If you have any questions about this Privacy Policy or how we handle personal data, you may contact us at contact@selectreachdynamics.com.
1. Who We Are
SELECTREACH DYNAMICS SRL is a digital studio based in Romania, providing services such as web design and development, custom web applications, mobile and desktop applications, AI solutions and automation, and digital growth services.
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), SelectReach Dynamics may act as a data controller when we decide why and how personal data is processed.
In some client projects, we may also act as a data processor when we process personal data on behalf of a client, according to that client’s instructions and the specific agreement signed with them.
2. What Personal Data We Collect
We may collect different types of personal data depending on how you interact with us.
2.1 Information You Provide Directly
When you contact us, request a quote, book a call, submit a form, or communicate with us, we may collect:
- name;
- email address;
- phone number, if provided;
- company name;
- website or project details;
- business information related to your request;
- messages, files, or other information you choose to send us.
2.2 Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- pages visited;
- referring website;
- date and time of visit;
- approximate location based on technical data;
- interaction data, such as clicks or navigation behavior.
This information may be collected through cookies, analytics tools, server logs, or similar technologies.
2.3 Information From Third-Party Tools
We may receive or process data through third-party services used for website functionality, analytics, booking, communication, hosting, advertising, security, or project management.
These third-party tools may include services such as website hosting providers, analytics platforms, contact form tools, email providers, booking tools, payment processors, advertising platforms, CRM tools, automation platforms, or similar services.
The exact tools used may change over time depending on business needs and website functionality.
3. How We Use Personal Data
We may use personal data for the following purposes:
- to respond to messages, inquiries, quote requests, and project discussions;
- to provide information about our services;
- to prepare proposals, contracts, invoices, and project documentation;
- to deliver agreed services to clients;
- to manage client communication and project collaboration;
- to improve our website, content, services, and user experience;
- to analyze website performance and understand how visitors use the website;
- to manage advertising, tracking, analytics, and conversion optimization;
- to protect the security and integrity of our website and systems;
- to comply with legal, tax, accounting, contractual, and regulatory obligations;
- to defend our legal rights if necessary.
We do not sell your personal data.
4. Legal Bases for Processing
We process personal data only when we have a valid legal basis under applicable data protection laws.
Depending on the situation, we may process personal data based on:
- Contractual necessity, when processing is needed to provide requested services, prepare a proposal, manage a project, or fulfill a contract.
- Legitimate interests, when processing is necessary for running our business, improving our website, communicating with potential clients, protecting our systems, or managing business relationships, provided that your rights and freedoms do not override those interests.
- Legal obligations, when processing is required for accounting, tax, invoicing, compliance, or other legal requirements.
- Consent, when you have given us clear permission, for example for certain cookies, analytics, marketing, or optional communications, where required by law.
Where processing is based on consent, you may withdraw your consent at any time. This does not affect the lawfulness of processing carried out before the withdrawal.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to operate properly, improve performance, understand visitor behavior, and support analytics or advertising features.
Cookies may be used for purposes such as:
- essential website functionality;
- security and fraud prevention;
- remembering user preferences;
- analytics and performance measurement;
- advertising, remarketing, or conversion tracking.
Some cookies are necessary for the website to function. Others may require your consent, depending on applicable law and the specific tools used.
You can control or disable cookies through your browser settings. If we use non-essential cookies that require consent, we may provide a cookie banner or consent mechanism on the website.
6. Analytics, Tracking, and Advertising
We may use analytics, tracking, or advertising tools to understand website traffic, measure performance, improve our content, and evaluate the effectiveness of marketing campaigns.
These tools may collect technical and usage data, such as pages visited, device information, approximate location, traffic source, interactions, or conversion events.
If advertising tools are used, they may help us measure campaign performance, build audiences, or show relevant ads on third-party platforms.
Where required by law, these tools will be used based on your consent.
7. Contact Forms, Email, and Booking Tools
When you submit a contact form, send us an email, or book a call, we process the information you provide in order to respond to your request and manage communication with you.
If we use third-party tools for contact forms, email delivery, calendar booking, or meeting scheduling, your data may be processed by those providers according to their own terms and privacy policies.
Please avoid sending sensitive personal data through contact forms or email unless it is necessary for your request.
8. Client Projects and Business Data
When we work with clients, we may process personal data and business information necessary to deliver the agreed services.
This may include client contact details, employee contact details, project data, access credentials, website content, customer-related data, analytics data, advertising data, technical documentation, or other information required for the project.
The exact data processed depends on the nature of the project and will usually be defined in the proposal, contract, statement of work, data processing agreement, or other written agreement.
If we process personal data on behalf of a client, the client is usually the data controller and SelectReach Dynamics acts as a data processor, following the client’s documented instructions.
9. AI and Automation Projects
If a client project involves AI tools, automation workflows, integrations, or internal systems, personal data may be processed depending on the project scope.
The client is responsible for ensuring that any personal data provided for AI or automation projects is collected and used lawfully.
AI-generated outputs may contain errors or unexpected results. Personal data used in AI-related workflows should be reviewed carefully, and AI outputs should not be used for important decisions without appropriate human review.
Where needed, additional terms may be agreed for AI, automation, or data processing projects.
10. How Long We Keep Personal Data
We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of data and the reason for processing.
For example:
- contact messages may be kept for as long as needed to respond and manage potential business communication;
- client project data may be kept for the duration of the project and for a reasonable period after completion;
- invoices, contracts, accounting records, and tax-related documents may be kept for the period required by applicable law;
- analytics data may be kept according to the retention settings of the analytics tools used;
- technical logs may be kept for security, maintenance, and troubleshooting purposes.
When personal data is no longer needed, we will delete, anonymize, or securely archive it where appropriate.
11. Sharing Personal Data
We may share personal data only when necessary and lawful.
Personal data may be shared with:
- hosting providers;
- email and communication providers;
- analytics and tracking providers;
- booking and calendar tools;
- payment processors;
- accounting, legal, or administrative service providers;
- advertising platforms;
- project management or collaboration tools;
- automation, AI, or software providers;
- subcontractors or collaborators involved in delivering services;
- public authorities, courts, or regulators when required by law.
We do not sell personal data to third parties.
When we work with third-party providers, we aim to use providers that offer appropriate safeguards for personal data.
12. International Data Transfers
Some third-party providers we use may process or store data outside Romania, the European Union, or the European Economic Area.
When personal data is transferred outside the EU/EEA, we rely on appropriate legal mechanisms where required, such as adequacy decisions, standard contractual clauses, contractual safeguards, or other lawful transfer mechanisms.
13. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, online service, email system, hosting provider, or digital transmission method can be guaranteed to be completely secure.
You are responsible for keeping any access credentials, accounts, passwords, and project-related login information secure.
14. Your Rights
Depending on applicable law and your location, you may have the following rights regarding your personal data:
- the right to access your personal data;
- the right to request correction of inaccurate or incomplete data;
- the right to request deletion of your personal data;
- the right to request restriction of processing;
- the right to object to certain processing activities;
- the right to data portability;
- the right to withdraw consent where processing is based on consent;
- the right to lodge a complaint with a data protection authority.
To exercise your rights, you may contact us at contact@selectreachdynamics.com.
We may need to verify your identity before responding to certain requests.
15. Complaints
If you believe that your personal data has been processed unlawfully or that your rights have not been respected, you may contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with a competent data protection authority.
In Romania, the relevant authority is the National Supervisory Authority for Personal Data Processing.
16. Children’s Privacy
Our website and services are intended for business users and individuals who are at least 18 years old.
We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
17. Third-Party Links
Our website may contain links to third-party websites, platforms, tools, or services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites or services you access.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are published means that you acknowledge the updated Privacy Policy.
19. Contact Information
If you have any questions about this Privacy Policy or how we process personal data, you may contact us at:
SELECTREACH DYNAMICS SRL
contact@selectreachdynamics.com